Refund Policy - Baby Clothing Store

Returns and Refunds Policy | Baby Clothing Store UK

At Baby Clothing Store, we want you to feel confident shopping for high-quality baby clothes online. If something isn’t quite right, our easy and fair returns and refunds policy is here to help.

14-Day Baby Clothing Return Policy (UK)

We offer a 14-day return window from the date you receive your order.
This applies to all orders placed via our online baby clothing shop.

Return Eligibility for Baby Clothes

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition

• Tags and original baby clothing packaging must be intact

• You must provide a valid order number or receipt

We cannot accept returns of used or worn baby clothing for hygiene reasons.

How to Return Baby Clothes

To start a return, please email: contact@babyclothingstore.co.uk

We will:

• Confirm if your return meets our return policy

• Send you the return address and step-by-step instructions

Please do not send items back without contacting us first — they will not be accepted.

Exchanging Baby Clothes (Sizes & Styles)

Need a different size or style?
We recommend:

1. Starting a return for the original item

2. Placing a new order for the correct size or design

3. This ensures your replacement is shipped quickly.

Faulty or Wrong Baby Items

If your baby clothing order arrives:

• Damaged

• Faulty

• Incorrect

Please contact us within 48 hours of delivery with a photo and your order number.
We’ll resolve the issue with a refund, replacement, or exchange.

How Refunds Work

Once we receive and inspect your returned baby clothing:

• We’ll send a confirmation email

• Approved refunds will be issued to your original payment method within 10 business days

Please allow up to 15 business days for the refund to show on your bank statement.
Still waiting? Contact us at contact@babyclothingstore.co.uk.

Return Shipping Costs

• If the baby clothing is faulty or incorrect, we cover return postage

• If returning due to a change of mind, the customer pays for return postage

We recommend using a tracked service to ensure your item is safely returned.

Why Shop With Us?

As a trusted UK baby clothes boutique, we care about your shopping experience.
From newborn essentials to toddler outfits, your satisfaction is our priority.

Contact Us

If you have questions about our baby clothing return policy, please get in touch: contact@babyclothingstore.co.uk